Privacy Policy

At Elastik Episode Lda, with its registered address at Avenida de Badajoz Lote 1, Elvas, Portugal, phone number +351932733658, and email elastikepisodelda@outlook.com, safeguarding your privacy is of utmost importance to us. This comprehensive Privacy Policy details how we collect, use, disclose, and protect the information you entrust through our website, applications, and services.

1. Information We Collect

1.1. Personal Information

When you engage with our website or services, we gather various forms of personal information, such as your name, email address, phone number, and business details. Additionally, we may collect data about your interactions with us, including inquiries, requests, and feedback.

1.2. Automatically Collected Information

In addition to personal information, we automatically collect specific data about your device and usage of our website, including your IP address, browser type, operating system, and visited pages. This information aids us in enhancing the quality and functionality of our services.

1.3. Cookies and Similar Technologies

We gather insights into browsing activities and preferences by utilising cookies, web beacons, and other tracking technologies. These tools assist us in personalising your experience, analysing trends, and evaluating the effectiveness of our marketing efforts.

1.4. Location Information

Subject to your consent, we may gather precise geolocation data from your device to provide location-based services or enhance the relevance of our content and advertisements.

1.5. Social Media Information

If you link your social media accounts to our services, we may collect information from those accounts to enrich your user experience or facilitate social sharing.

2. How We Use Your Information

2.1. Service Provision

The information we collect is utilised to provide, maintain, and enhance our services and respond to your inquiries and requests. We may also communicate with you regarding our products and promotions.

2.2. Personalization and Analysis

We employ collected data to personalise your experience, analyse usage trends, prevent fraud, and fulfil legal obligations.

2.3. Location-Based Services

Location information is utilised to offer location-based services and customise content based on your geographical whereabouts.

2.4. Social Media Integration

Information obtained from social media accounts may be used to enable social sharing features, tailor your experience, or facilitate interactions within your social network.

3. Information Sharing and Disclosure

3.1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are contractually bound to use your information solely to provide the requested services.

3.2. Legal Compliance and Protection

We may disclose your information in response to legal requests, such as subpoenas or court orders, or to safeguard our rights, property, or safety. Additionally, we may share aggregated or anonymized data for marketing, analytics, research, or other purposes.

4. Data Security

4.1. Protective Measures

We implement robust security measures such as encryption, firewalls, and access controls to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction.

4.2. Security Limitations

Despite our diligent efforts, absolute security cannot be guaranteed when transmitting or storing data over the Internet electronically.

4.3. User Responsibilities

You can contribute to information security by choosing strong passwords, keeping your account credentials confidential, and accessing our services via secure networks.

5. Your Rights and Choices

5.1. Access and Correction

You can access, correct, or delete your personal information stored in our systems.

5.2. Opting Out

You may opt out of receiving promotional communications by following the unsubscribe instructions provided in our emails.

5.3. Implications of Choices

Please note that opting out of specific communications or withholding certain information may impact the availability of certain features within our services.

5.4. Cookie Management

You can manage your cookie preferences through browser settings or opt-out mechanisms offered by third-party analytics and advertising providers.

6. Children’s Privacy

6.1. Age Restriction

Our services are not intended for individuals under 16, and we do not knowingly collect personal information from minors.

6.2. Parental Oversight

Parents or legal guardians may review, request deletion, or refuse further collection or use of their child’s personal information by contacting us.

7. Data Retention

7.1. Retention Periods

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Upon fulfilling these purposes, we securely dispose of the information per our data retention policies.

7.2. Extended Retention

Certain information may be retained for extended periods for legitimate business purposes, such as record-keeping, dispute resolution, or contract enforcement.

8. International Data Transfers

8.1. Cross-Border Transfer

Suppose you access our services from outside the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. You consent to transferring your information to these countries by utilising our services.

8.2. Safeguards Implementation

We ensure that appropriate safeguards are in place to protect your information when transferring it outside regions with data protection laws, such as the European Economic Area.

9. Changes to This Privacy Policy

9.1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated by posting the revised policy on our website or through other means of communication.

9.2. Review Encouragement

We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your information.

10. Consent

10.1. Acknowledgment of Terms

By utilising our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

10.2. Withdrawal of Consent

You may withdraw your consent at any time by discontinuing the use of our services or requesting the deletion of your information.

11. Data Accuracy

11.1. Accuracy Maintenance

We strive to ensure that the personal information we collect and maintain is accurate, complete, and up-to-date. If you believe any information we hold about you is inaccurate or incomplete, please get in touch with us for prompt rectification.

11.2. User-Controlled Updates

You can review and update your information through your account settings or by contacting us directly.

12. Third-Party Links

12.1. External Links Disclaimer

Our website may contain links to third-party websites or services not operated or controlled by us. We bear no responsibility for these third-party sites’ privacy practices or content.

12.2. Encouraged Due Diligence

We recommend reviewing the privacy policies of any third-party sites you visit for transparency on their data handling practices.

12.3. Third-Party Integrations

Third-party services or tools integrated into our website or services may collect information about your interactions. These third parties are governed by their privacy policies.

13. Marketing Communications

13.1. Promotional Opt-Out

You can opt out of receiving promotional communications about our products, services, or events. Instructions for unsubscribing from such communications are provided in our emails.

13.2. Communication Preferences Management

You can manage your communication preferences through your account settings or contacting us directly.

14. Data Portability

14.1. Requested Data Provision

Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format. Alternatively, we can transmit it directly to another controller if technically feasible.

14.2. Portability Request Channels

Requests for data portability can be made through the provided contact channels.

15. Data Security

15.1. Security Assurance

We implement robust security measures, including encryption, firewalls, and access controls, to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

15.2. Security Limitations Acknowledgment

While we employ stringent security measures, we cannot guarantee absolute security due to Internet transmission and electronic storage limitations.

15.3. User Responsibility

You can enhance information security by selecting solid passwords, safeguarding your account credentials, and accessing our services via secure networks.

16. Contact Us

16.1. Accessibility

If you have any questions, concerns, or requests regarding our Privacy Policy or handling your personal information, please get in touch with us at elastikepisodelda@outlook.com. We are committed to promptly and transparently addressing your inquiries.

16.2. Request SubmissionRequests concerning your personal information can be submitted through our website (elastikepisode.com/get-in-touch/) or other communication channels.